At Bearclaw Woodfixins, we respect your privacy and are committed to protecting the personal information you share with us. Whether you place an order, contact us with a question, or request a custom creation, we want you to understand how your information is collected, used, and protected.

When you place an order, contact us, or use our website, we may collect information such as:

• Contact Information: Your name, email address, and other information you provide when contacting us.
• Order & Shipping Information: Information needed to process and deliver your order, such as your shipping address and order details.
• Custom Order Information: Names, photos, or other details you voluntarily provide for a custom creation.
• Website Information: Squarespace and related services may automatically collect certain technical information through cookies and similar technologies when you visit our website.

We use the information you provide to operate Bearclaw Woodfixins and serve our customers, including:

• To process, prepare, and ship your orders.
• To communicate with you about your order or custom request.
• To respond to questions and provide customer service.
• To create personalized items using information you provide for a custom order.
• To maintain and improve our website and shopping experience.

We do not sell or rent your personal information to third parties for marketing purposes. We only share information when necessary to process your order, provide our services, and deliver your purchase.

Payments: Payments made through our website are processed securely by our website and payment service providers. Bearclaw Woodfixins does not directly store your complete credit card or banking information.

Shipping: We share only the information necessary to ship your order, such as your name and delivery address, with the shipping carrier used to deliver your purchase.

By using our website and providing information to place an order or contact us, you acknowledge that we may collect and use your information as described in this Privacy Policy.

You may contact us if you would like to ask about, correct, or request deletion of personal information you have provided to us, subject to any information we are required to keep for legitimate business or legal purposes.

If you have questions about this Privacy Policy or would like to ask about, correct, or request deletion of personal information you have provided to us, please contact us at:

jfoster@bearclawwoodfixins.com